We have an excellent and highly trained Technical Support team who can assist you in any problem that you are having. Whether be a certain fixture, problem with your product, or your just having trouble downloading that specification sheet, feel free to give us a call at 972-247-3171 or email us at our office at sales@texasfluorescents.com. We are open Monday through Friday from 8:00 am to 5:00 pm central standard time. Thank you for choosing Texas Fluorescents for all of your lighting needs. Your source for quality lighting is just one call away.